IBM SkillsBuild

Critical Thinking

Using critical thinking and creativity to identify potential solutions to problems is a key modern workplace skill. Critical thinking is about framing the situation, uncovering new realities and ideas, drawing upon diverse perspectives, and using sound judgment. These learning activities will help you improve your ability to solve problems by thinking about how you approach them, who to involve in the process, and how to measure outcomes of success.

Beginner Business & Professional Self-paced Earn a Certificate

About This Course

What this course is about

The Critical Thinking Fundamentals course helps you strengthen one of the most essential professional skills: the ability to analyze information objectively, question assumptions, and think with clarity and logic.

Instead of accepting information at face value, you’ll learn how to break down complex issues, evaluate arguments, identify biases, and approach decisions with a structured, thoughtful mindset. These skills are useful in every career field — from business and technology to customer service, project work, and leadership.

As you complete the course, you’ll also earn certificates and digital credentials that can be added to your résumé, LinkedIn profile, and Credly account to highlight your critical-thinking capability.

You’ll learn how to:

Analyze problems deeply and logically

Evaluate ideas, assumptions, and information objectively

Think clearly in group, workplace, and real-world contexts

Approach complex challenges with structured reasoning

What you will learn

By the end of this course, you will be able to:

Problem Analysis & Logical Reasoning

Break down complex issues into meaningful components

Examine root causes instead of treating surface-level symptoms

Clarify the real problem before selecting or designing solutions

Apply logic-based thinking to avoid flawed or rushed decisions

Solving Real-World, Ambiguous Problems

Strengthen your ability to solve open-ended, unpredictable, real-world challenges

Adapt to new situations or information by adjusting your thinking approach

Become more versatile and valuable in workplace contexts

Critical Questioning & Open-Mindedness

Question assumptions and conventional thinking

Identify biases — both your own and within the information you receive

Consider different perspectives and evaluate arguments objectively

Think clearly during discussions, planning sessions, or daily decisions

Professional & Collaborative Thinking

Think critically in team settings and professional conversations

Assess proposals, project plans, or ideas with clarity and fairness

Articulate logical reasoning in a way teammates and stakeholders can understand

Strengthen skills that support leadership, project management, analysis, and decision-making

Showcase your learning

Upon completing the course, you’ll earn digital credentials you can add to your résumé, LinkedIn, and Credly profile, showing employers that you can think critically, make sound judgments, and approach challenges logically.

Category

This course is part of the Professional Skills learning path.

Who This Course Is For

  • Anyone looking to build skills in Business & Professional
  • No prior experience required
  • Career changers, job seekers, and upskilling professionals
  • Self-motivated learners who want flexible, self-paced learning