Data Analyst
A complete, hands-on learning journey that equips you with the technical and analytical skills needed to succeed as a Data Analyst in today’s data-driven world.
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IT Support Technician
A complete introduction to IT support, equipping you with the technical and problem-solving skills today’s workplaces rely on.
View detailsWeb Developer
Learn essential web development skills — from building interactive websites to coding with HTML, CSS, and JavaScript — and prepare yourself for entry-level roles as a Web Developer.
View detailsUX Designer
Learn the fundamentals of user experience design — from research and wireframing to prototyping and usability testing — and prepare yourself for entry-level roles as a UX Designer.
View detailsCustomer Service Representative
Develop customer support and communication skills — learn how to handle client inquiries, resolve issues, and deliver top-notch service to build a career as a Customer Service Representative.
View detailsProject Manager
Project management has become a fundamental business competency and it can be an interesting, rewarding career. These learning activities provide you with an introduction to project management, key concepts, and the role of the project manager during the lifecycle of a project. Explore a range of methods and techniques for project management effectiveness.
View detailsCyber Analyst
Cybersecurity professionals have a passion for securing systems and protecting data and have a keen interest in information technology. Core skills for cybersecurity professionals include proficiency in implementing information security measures and controls; communicating and managing risks; working with tools to monitor network activity to identify vulnerable points; and engaging with colleagues to act on breaches and resolve cyber threats. Cybersecurity professionals have prerequisite knowledge in network administration and system administration.
View detailsDesigner
Design thinking is a powerful approach to innovation and brand differentiation, focused on creating experiences that delight customers. Complete these activities to understand and apply knowledge of design thinking principles to develop solutions that deliver exceptional user experiences. Start by reviewing the toolkit and taking the Enterprise Design Thinking Practitioner course to earn the badge
View detailsEnterprise Computing Professional
Learn how large enterprise systems power major applications — and build skills to maintain, manage, and secure those systems behind the scenes as an enterprise-grade computing professional.
View detailsAI
Artificial intelligence, or AI, is the ability of a machine to perform cognitive functions that are associated with human minds, such as perceiving, reasoning, learning, and problem solving. Explore these learning activities for foundational knowledge of AI concepts, sometimes referred to as cognitive computing. You'll be able to explain what artificial intelligence is and how it can be applied in the professional world. You have the option to complete the Artificial Intelligence Fundamentals courses to earn an IBM-recognized digital credential!
View detailsBlockChain
Blockchain is an emerging technology that can radically improve banking, supply chains, and other transaction networks. These networks work together in markets that exchange assets in the form of goods and services between the participants. Complete these activities to learn about the essentials of blockchain, the benefits of blockchain, and how it is used in business.
View detailsCloud computing
Cloud computing, often referred to as simply “the cloud,” is the delivery of on-demand computing resources—everything from applications to data centers—over the internet on a pay-for-use basis. Complete these activities to learn about cloud computing foundations, including benefits and use cases for this transformational technology in business.
View detailsCybersecurity Essentials
Educating yourself about security, or being “cybersecurity aware,” is your first line of defense to reduce threats. Cybersecurity refers to the practice of protecting networks, programs, computer systems, and their components from unauthorized digital access and attacks. Complete these to learn about cybersecurity fundamentals and the growing importance of cybersecurity in our digital world today.
View detailsDigital Marketing
Digital marketing is promoting and selling products and services by leveraging online marketing tactics such as social media marketing, search marketing, and email marketing. These learning activities will introduce you to marketing and digital marketing. They will help you develop knowledge and skills about marketing basics, planning, ethics, and reaching potential customers using digital marketing techniques.
View detailsEnterprise Computing
Enterprise Computing — a learning path that teaches you how large-scale business and mission-critical IT systems run “behind the scenes,” from operating systems and system administration to enterprise-grade infrastructure that supports banking, healthcare, finance, and other essential services.
View detailsQuantum Computing
Quantum computers could spur the development of new breakthroughs in science, medications to save lives, machine learning methods to diagnose illnesses sooner, materials to make more efficient devices and structures, financial strategies to live well in retirement, and algorithms to quickly direct resources such as ambulances. These learning activities will introduce you to quantum computing and spark your interest about future possibilities.
View detailsOpen Source Software
Open source software allows for companies, projects, and enterprises to adopt a community-backed development model, where diverse communities of developers come together to solve problems, develop new technologies, and create better software. Open development models are the driving force behind much of the innovation we are seeing today around cloud computing, automation, artificial intelligence, big data, and machine learning. IT professionals with open source skills are in demand more than ever.
View detailsIoT
The Internet of Things, or IoT, is a massive network of physical objects and devices that collect and exchange data. IoT allows millions of sensors to deliver volumes of data that transform businesses. Learn about how the Internet of Things is a part of specialized and integrated solutions that can solve industry and business challenges.
View detailsIT
Information Technology (IT) refers to the use of technology to organize, store, share, and process information. The IT industry is growing quickly as companies become more technology-based and the need to manage information becomes increasingly vital. Check out these learning activities to take a first step into the world of IT.
View detailsWeb Development
Learn essential web development skills — from building interactive websites to coding with HTML, CSS, and JavaScript — and prepare yourself for entry-level roles as a Web Developer.
View detailsData and Analytics
What is big data and how can analyzing data help transform businesses? Making sense of large, diverse data sets allows businesses to make better decisions, with increased speed and confidence. Complete these activities to gain an appreciation of the business benefits of collecting and analyzing data.
View detailsUser Experience (UX) Design
The main goal of user experience (UX) is creating and improving people's experiences in their everyday life and work. UX efforts often focus on improving digital products and services. The need for UX design is ever-growing across industries in today’s world due to the prevalence of mobile devices and web applications, and the growth of the e-commerce market. Explore this channel to build your knowledge about UX design concepts.
View detailsCreating a digital brand
In today's busy and connected world, branding yourself and connecting with other professionals has never been more important. One of the popular platforms for doing this is LinkedIn. These learning activities will help you create a great LinkedIn profile, or improve your current profile, so you can network, join LinkedIn groups, stay up to date with your newsfeed, find jobs, and more.
View detailsInterviewing
Interviews are your opportunity to communicate to employers why you are the best candidate for the job. Acing a job interview has as much to do with the way you prepare as it does your poise and confidence during the interview.
View detailsResume Writing
Creating a great resume will build your confidence and land you more job interviews. Learn how to craft a polished, effective resume that highlights your strengths, experience, and skills — helping you stand out to employers and land job interviews.
View detailsSearching for jobs in difficult times
Many people find themselves having to apply for job positions during one of the most challenging times in modern history. Learn effective job-search strategies and techniques to navigate challenging employment markets and improve your chances of finding work even in difficult times.
View detailsSucceeding in a new job
Once you get the job, there can be a lot of uncertainty that comes with a new job. It's important to work on your capabilities so you can succeed at your new workplace and with your colleagues. These learning activities will help you build knowledge and skills in key areas such as company culture, relationship building, goal setting, communication, teamwork, work ethic, work-life balance, and so on.
View detailsAgile Methodologies
An understanding of agile methodologies and practices is a valued skill in the market. Check out these activities to learn about agile principles, including customer focus, clearly defined outcomes and business value, and course correction for continuous improvement. Anyone can implement or influence others to learn and use agile practices in the workplace!
View detailsDesign Thinking
Design thinking is a powerful approach to innovation and brand differentiation, focused on creating experiences that delight customers. Complete these activities to understand and apply knowledge of design thinking principles to develop solutions that deliver exceptional user experiences.
View detailsDigital Strategies for small business
Explore these learning activities for small business owners about a range of topics from leadership, resilience, and decision making to operations, cybersecurity, and liquidity management to help navigate uncertain times
View detailsEntrepreneurial mindset
Entrepreneurs pop up in all types of industries and can have widely different backgrounds. Some build personal brands, while others work tirelessly on a physical product they believe in. Complete these learning activities to learn more about what it means to be an entrepreneur.
View detailsProject Management
Project management has become a fundamental business competency and it can be an interesting, rewarding career. These learning activities provide you with an introduction to project management, key concepts, and the role of the project manager during the lifecycle of a project. Explore a range of methods and techniques for project management effectiveness.
View detailsDigital Literacy
The ability to interpret, create, and strategically use digital information, and to communicate and share it, are highly valued skills in today’s work environments. Be information savvy when creating and consuming content, and apply a critical lens to digital content. These learning activities will help you develop skills and strategies to create and consume digital information, maintain information and data security online, and use social media platforms in a professional manner.
View detailsCareer Planning
Career development is a journey. To grow your skills and expertise and gain new experiences, you need to understand how to effectively plan your career using career development resources. These learning activities will help you explore the skills and strategies needed to stay current and advance your career in the digital economy.
View detailsCommunication
Being a good listener can help you build stronger relationships and gain new ideas and inspiration. These learning activities will help you expand your understanding of the importance of effective communication in the workplace and develop skills and strategies that will make it easier for you to listen, learn, and share your knowledge and insights with others.
View detailsDecision Making
Decisions can make a big impact—to your team, your company, or your customers. You need to learn to act with speed and accept the discomfort that can come from making crucial decisions. Learn the process for making those decisions. These learning activities will help you understand how you can overcome typical traps and employ practical decision-making techniques
View detailsCritical Thinking
Using critical thinking and creativity to identify potential solutions to problems is a key modern workplace skill. Critical thinking is about framing the situation, uncovering new realities and ideas, drawing upon diverse perspectives, and using sound judgment. These learning activities will help you improve your ability to solve problems by thinking about how you approach them, who to involve in the process, and how to measure outcomes of success.
View detailsLeadership
The ability to make thoughtful decisions when working with team members, colleagues, or customers isn’t just the domain of senior leaders. Learners who develop leadership skills help to create a positive work environment, fostering innovation, engaged workers, and more. These learning activities will help you expand your understanding of the importance of effective leadership in the workplace.
View detailsProblem Solving
Your ability to solve problems is a skill that can be developed and enhanced. Problem solving is about thinking about how to approach problems, who to involve in the process to solve them, and how to measure the outcome so that you know you and your team are successful. These learning activities will help you develop the skills and behaviors required to solve problems and implement solutions more efficiently by using a systematic process that involves creative and critical thinking.
View detailsDiversity and Inclusion
Diversity and inclusion (D&I) are interconnected, but different concepts. Diversity refers to differences such as gender, race, age, ethnicity, sexual orientation, differing abilities, and the many more differences in people. Inclusion refers to creating a work environment where such differences and similarities are respected and welcomed, and people are comfortable to be their whole selves. A diverse and inclusive workplace makes everyone feel equally involved and supported. Diversity should be sought after, celebrated, and nurtured in a workplace through acts of inclusion.
View detailsResilience
When faced with a natural disaster, health concern, tragedy, or problems with a relationship, work, or school, resilience is how well a person can adapt to the events in their life. A person with good resilience can bounce back more quickly and with less stress than someone whose resilience is less developed. Events will negatively impact us in our lives. It is your responsibility to cultivate the skill of resilience to be able to bounce back as quickly as possible to be able to continue enjoying your life. These learning activities will introduce you to what it means to be resilient and techniques to build or boost your resilience.
View detailsWorking in a Digital World
This badge earner understands key skills for professional success and core soft skills needed in the information technology workforce.
View detailsCollaboration
Collaboration is more important than ever in today’s workplace given the rate of digital transformation that organizations and people experience. You’ll need to be a team player, working cooperatively with other, managing relationships, and working with diverse perspectives. These learning activities will help you develop a set of skills and a mindset to become a more effective team member in the workplace
View detailsInterpersonal Skills
Respect, empathy, understanding, and good communication go a long way in fostering positive relationships and work environments. Being open to feedback and providing it to others is also necessary for personal and professional growth. Learn how you can flex your interpersonal skills and be more adaptive. These learning activities will help you develop the skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.
View detailsMindfulness
What if you could manage your thoughts and emotions, and learn to be proactive rather than reactive? What if you could gain control and not go always be on auto-pilot? Well, mindfulness, can do all this. Activities in this channel introduce you to mindfulness, its role in the workplace and your personal life, and the benefits that go along with practicing it. Through mindfulness practices, you can transform your life and the people you work with.
View detailsProfessionalism
Get the most out of interactions with others and respond positively to change in today’s workplace. Learn how emotions affect performance and how you can manage your interactions at work more productively and grow your career. These learning activities will help you develop the skills and strategies to maintain a professional attitude and manage your time and emotions, so that you are able to work with others effectively.
View detailsVirtual Team
More and more companies are looking for employees to be remote workers and collaborate as part of a virtual team. These learning activities will introduce you to what it means to be a remote worker, pros and cons, and techniques to succeed on a virtual team
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