IBM SkillsBuild

Decision Making

Decisions can make a big impact—to your team, your company, or your customers. You need to learn to act with speed and accept the discomfort that can come from making crucial decisions. Learn the process for making those decisions. These learning activities will help you understand how you can overcome typical traps and employ practical decision-making techniques

Beginner Business & Professional Self-paced Earn a Certificate

About This Course

What this course is about

The Decision Making Fundamentals course teaches you how to make thoughtful, informed, and effective choices — whether at work, in school, or in everyday life.

You’ll learn how to break down problems, analyze options, weigh risks, and select the best path forward with clarity and confidence. Instead of relying on instinct alone, this course helps you apply structured, logical thinking to arrive at better decisions in any situation.

As you complete the course, you’ll also earn certificates and digital credentials that you can add to your résumé, LinkedIn profile, and Credly account to highlight your decision-making and critical-thinking skills.

You’ll learn how to:

Analyze issues clearly and identify key decision factors

Compare options using structured thinking

Make confident choices even amid uncertainty

Apply decision-making skills to teamwork, projects, and career choices

What you will learn

By the end of this course, you will be able to:

Break Down Problems & Identify Key Factors

Understand how to analyze issues clearly and separate facts from assumptions

Recognize what matters most in a decision — goals, constraints, people, and impact

Clarify what’s at stake before acting

Generate & Evaluate Options

Brainstorm multiple possible solutions instead of defaulting to the first idea

Compare alternatives by weighing pros and cons, risks, benefits, and trade-offs

Use structured frameworks to choose the most effective solution

Make Informed, Logical Decisions

Apply critical-thinking skills to assess information and filter bias

Plan ahead and anticipate consequences

Make decisions confidently even when information is incomplete or uncertain

Build a Professional Decision-Making Mindset

Gain confidence making decisions in team and workplace contexts

Understand how to communicate decisions clearly and responsibly

Strengthen judgment needed for project work, collaboration, and leadership

Apply Decision Skills Across Life Domains

Improve decisions related to work, school, personal growth, and career planning

Think more systematically and intentionally rather than reacting spontaneously

Use decision-making strategies to manage complexity and uncertainty

Showcase your learning

When you complete this course, you’ll earn digital credentials that you can add to your résumé, LinkedIn, and Credly profile, demonstrating your ability to make thoughtful and effective decisions.

Category

This course is part of the Professional Skills learning path.

Who This Course Is For

  • Anyone looking to build skills in Business & Professional
  • No prior experience required
  • Career changers, job seekers, and upskilling professionals
  • Self-motivated learners who want flexible, self-paced learning