Diversity and Inclusion

What this course is about

The Diversity & Inclusion Foundations course introduces you to the principles, values, and practices that create respectful, equitable, and inclusive workplaces and communities.

You’ll explore why diversity matters — across backgrounds, identities, cultures, and abilities — and how inclusion fosters belonging, fairness, and meaningful collaboration. The course also helps you understand unconscious bias, improve cross-cultural communication, and develop the mindset needed to contribute to or lead inclusive environments.

As you complete the course, you’ll also earn certificates and digital credentials that you can add to your résumé, LinkedIn profile, and Credly account to highlight your commitment to diversity, equity, and inclusion (DEI).

You’ll learn how to:

Understand core DEI concepts and terminology

Recognize and mitigate unconscious bias

Communicate inclusively across cultures and identities

Support or lead inclusive teams and environments

What you will learn

By the end of this course, you will be able to:

Awareness of Diversity & Inclusion Concepts

Understand what diversity, inclusion, equity, belonging, and accessibility mean

Recognize why varied identities, experiences, and perspectives strengthen teams

Appreciate how inclusion contributes to fairness, respect, and psychological safety

Understanding & Mitigating Unconscious Bias

Learn what unconscious bias is and how it shows up in everyday interactions

Identify stereotypes, assumptions, and hidden patterns that may influence decisions

Apply techniques to reduce bias in communication, teamwork, and work processes

Inclusive Communication & Collaboration

Communicate respectfully with individuals from diverse backgrounds

Practice empathy and active listening to build mutual understanding

Develop collaboration habits that help everyone feel included and valued

Cultural Competency & Sensitivity

Understand cultural differences in values, communication styles, and work habits

Build awareness of how culture shapes perspectives and behaviors

Strengthen your ability to work effectively across cultures and identities

Fostering Inclusive Environments & Leadership

Contribute to a team culture where people feel respected, safe, and able to contribute

Practice behaviors that promote equity, inclusion, and belonging

Build foundational skills for inclusive leadership — useful for future managers, team leads, or project coordinators

Appreciating the Value of Diversity

Understand how diverse teams improve creativity, innovation, and decision-making

Recognize how inclusion boosts morale, reduces discrimination, and promotes fairness

Learn how DEI strengthens organizations and leads to better outcomes for everyone

Showcase your learning

Once completed, you’ll earn digital credentials that you can add to your résumé, LinkedIn, and Credly profile, demonstrating your understanding of diversity, equity, and inclusion — and your ability to apply these principles in any workplace.