Customer Service Representative
Develop customer support and communication skills — learn how to handle client inquiries, resolve issues, and deliver top-notch service to build a career as a Customer Service Representative.
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IBM SkillsBuild
Mindfulness
What if you could manage your thoughts and emotions, and learn to be proactive rather than reactive? What if you could gain control and not go always be on auto-pilot? Well, mindfulness, can do all this. Activities in this channel introduce you to mindfulness, its role in the workplace and your personal life, and the benefits that go along with practicing it. Through mindfulness practices, you can transform your life and the people you work with.
About This Course
What this course is about
The Mindfulness Foundations course introduces you to the core concepts and practices of mindfulness — helping you understand what mindfulness is, why it matters, and how it supports emotional well-being, focus, and overall mental health.
You’ll learn simple, accessible mindfulness techniques that improve your ability to stay present, manage stress, and navigate challenges with more clarity and calm. This course is ideal for anyone seeking personal well-being, stress reduction, or improved performance in work, school, and daily life.
As you complete the course, you’ll also earn certificates and digital credentials that you can add to your résumé, LinkedIn profile, and Credly account to highlight your commitment to personal resilience and mental well-being.
You’ll learn how to:
Build self-awareness and improve focus
Manage stress and emotions through mindfulness practices
Strengthen concentration and resilience
Establish healthy habits that support long-term well-being
What you will learn
By the end of this course, you will be able to:
Self-Awareness & Present-Moment Focus
Understand your own thoughts, emotions, and attention patterns
Develop the ability to stay present, grounded, and aware
Reduce overthinking and improve mental clarity
Emotional Regulation & Well-Being Skills
Practice mindfulness techniques such as breath awareness, body scans, gentle movement, and “kindfulness”
Learn strategies to manage stress, anxiety, and emotional overwhelm
Improve emotional balance, calmness, and stability
Improved Concentration & Resilience
Strengthen your ability to focus, even under pressure
Build resilience to navigate change, uncertainty, or challenging situations
Enhance performance in work, study, and daily tasks through better mental discipline
Foundation for Long-Term Mindfulness Practice
Learn key concepts that support ongoing mindfulness growth
Build habits that can be integrated into daily routines
Support long-term mental health, stress management, and personal well-being
Showcase your learning
Upon completing the course, you’ll earn digital credentials that can be added to your résumé, LinkedIn, and Credly profile, demonstrating your skills in mindfulness, emotional regulation, and well-being support.
Category
This course is part of the Professional Skills learning path.
Who This Course Is For
- Anyone looking to build skills in Business & Professional
- No prior experience required
- Career changers, job seekers, and upskilling professionals
- Self-motivated learners who want flexible, self-paced learning