Customer Service Representative
Develop customer support and communication skills — learn how to handle client inquiries, resolve issues, and deliver top-notch service to build a career as a Customer Service Representative.
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IBM SkillsBuild
Open Source Software
Open source software allows for companies, projects, and enterprises to adopt a community-backed development model, where diverse communities of developers come together to solve problems, develop new technologies, and create better software. Open development models are the driving force behind much of the innovation we are seeing today around cloud computing, automation, artificial intelligence, big data, and machine learning. IT professionals with open source skills are in demand more than ever.
About This Course
What this course is about
Open Source Software Foundations introduces you to the world of open-source software (OSS) — software whose source code is freely available for anyone to use, inspect, modify, and contribute to.
You’ll learn why open-source matters, how it powers much of today’s technology, and how global communities work together to build reliable, secure, and innovative software. The course also highlights how open-source skills connect to real career paths, including Linux system administration and cloud technologies.
As you complete the course, you’ll earn certificates and digital credentials that you can add to your resume, LinkedIn profile, and Credly account to showcase your open-source knowledge.
You’ll learn how to:
Understand the fundamentals of open-source software
Navigate open-source ecosystems and tools
Explore how open-source powers major technologies (Linux, cloud, DevOps)
Recognize how collaboration and community drive open-source success
What you will learn
By the end of this course, you will be able to:
Understand open-source fundamentals
Define what open source is
Differentiate open-source software from proprietary/closed-source software
Understand the importance of open-source licensing, transparency, and collaborative development
Explore key open-source ecosystems and technologies
Gain familiarity with open-source software stacks
Understand how community-driven development works
Recognize how open-source technologies power cloud platforms, Linux systems, DevOps tools, and more
Build foundational system and software skills
Understand how open-source skills support roles like Linux administrator, cloud engineer, and DevOps technician
Connect this learning path to related training such as the Red Hat Certified System Administrator (RHCSA) curriculum
Understand collaboration and community practices
Learn how open-source projects are maintained and improved by contributors worldwide
Understand how to navigate open-source communities, issue trackers, repositories, and contribution workflows (varies by module)
Recognize the importance of transparency, peer review, and community governance
Showcase your learning
Earn certificates and digital credentials
Add them to your resume, LinkedIn, and Credly profile to highlight your open-source expertise
Category
This course is part of the Technology Skills learning path.
Who This Course Is For
- Anyone looking to build skills in Business & Professional
- No prior experience required
- Career changers, job seekers, and upskilling professionals
- Self-motivated learners who want flexible, self-paced learning