Customer Service Representative
Develop customer support and communication skills — learn how to handle client inquiries, resolve issues, and deliver top-notch service to build a career as a Customer Service Representative.
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IBM SkillsBuild
Project Manager
Project management has become a fundamental business competency and it can be an interesting, rewarding career. These learning activities provide you with an introduction to project management, key concepts, and the role of the project manager during the lifecycle of a project. Explore a range of methods and techniques for project management effectiveness.
About This Course
What this course is about
Project Management Fundamentals is designed for anyone interested in leading teams, organizing work, and bringing complex projects to life.
You’ll learn the core principles behind planning, executing, and completing successful projects of any size — from coordinating teams and resources to managing timelines, risks, and communication. Whether you’re new to project work or looking to strengthen your skills, this course helps you stay organized, lead with confidence, and deliver results.
As you complete the course, you’ll also earn certificates and digital credentials that you can add to your resume, LinkedIn profile, and Credly account to showcase your project management skills.
You’ll learn how to:
Understand what makes a project successful
Work through each phase of the project lifecycle
Communicate clearly and coordinate teams
Solve real-world project challenges proactively
What you will learn
By the end of this course, you will be able to:
Understand project management essentials
Identify what defines a project
Explain the role and responsibilities of a project manager
Describe the major project management frameworks
Master the project lifecycle
Identify all phases of the project management lifecycle
Understand the core stages: initiation, planning, execution, monitoring, and closure
Describe what a project manager does at each step
Work with project deliverables
Recognize common project documents and artifacts
Apply your knowledge in real project scenarios
Develop team leadership and communication skills
Coordinate teams effectively
Communicate with clarity and purpose
Manage stakeholder expectations
Build confidence in leadership-style responsibilities
Manage real-world project challenges
Handle scheduling conflicts
Respond to scope changes
Keep teams aligned and moving forward
Prepare for project management roles
Build foundational skills for entry-level project management
Strengthen your abilities in team leadership and coordination
Showcase your learning
Earn certificates and credentials
Add them to your resume, LinkedIn, and Credly profile to highlight your project management expertise
Category
This course is part of the Job Roles learning path.
Who This Course Is For
- Anyone looking to build skills in Business & Professional
- Some background in the topic is helpful
- Career changers, job seekers, and upskilling professionals
- Self-motivated learners who want flexible, self-paced learning