Customer Service Representative
Develop customer support and communication skills — learn how to handle client inquiries, resolve issues, and deliver top-notch service to build a career as a Customer Service Representative.
View detailsCreating a great resume will build your confidence and land you more job interviews. Learn how to craft a polished, effective resume that highlights your strengths, experience, and skills — helping you stand out to employers and land job interviews.
What this course is about
Resume Building & Job Readiness equips you with the skills needed to create a standout, professional resume and prepare effectively for the hiring process.
You’ll learn how to research workplaces, build a strong digital presence, identify your strengths, and craft a resume that not only showcases your skills but also bypasses applicant tracking systems (ATS). You’ll also explore how AI tools can help refine, customize, and enhance your resume for different job roles.
By the end of the course, you’ll understand how resumes, branding, and interview preparation fit together — giving you the confidence and clarity to present yourself as a strong candidate.
As you complete the training, you’ll earn certificates and digital credentials that you can add to your resume, LinkedIn profile, and Credly account to demonstrate your job-readiness.
You’ll learn how to:
Build a polished, professional, ATS-friendly resume
Highlight your achievements and strengths clearly
Tailor your application to specific roles using keywords and AI tools
Strengthen your digital brand and interview readiness
What you will learn
By the end of this course, you will be able to:
Build a strong, job-ready resume
Understand the essential resume sections (summary, skills, experience, education)
Create a clean, professional structure recruiters can quickly scan
Write achievement-focused bullet points
Emphasize results and impact, not just job duties
Show how your work made a difference
Customize your resume for different roles
Tailor content using role-specific keywords
Highlight the skills and experiences that matter most to employers
Use AI tools to refine and optimize your resume
Present skills effectively
Balance hard (technical) and soft (interpersonal) skills
Showcase strengths in a clear, organized way
Follow resume formatting best practices
Use clean layout and visual hierarchy for readability
Avoid clutter, unnecessary details, vague language, or oversharing
Improve job-seeking confidence
Build confidence in your writing and self-presentation
Create a resume that positions you as job-ready and competitive
Perfect for all job seekers
Ideal for students, recent graduates, career changers, or professionals refreshing their resume
Designed to help you stand out and increase your chances of getting hired
Showcase your learning
Earn certificates and digital credentials
Add them to your resume, LinkedIn, and Credly profile to highlight your resume-building expertise
This course is part of the Job Readiness learning path.