Customer Service Representative
Develop customer support and communication skills — learn how to handle client inquiries, resolve issues, and deliver top-notch service to build a career as a Customer Service Representative.
View detailsIn today's busy and connected world, branding yourself and connecting with other professionals has never been more important. One of the popular platforms for doing this is LinkedIn. These learning activities will help you create a great LinkedIn profile, or improve your current profile, so you can network, join LinkedIn groups, stay up to date with your newsfeed, find jobs, and more.
What this course is about
Digital Personal Branding Foundations guides you through the essential steps to create, strengthen, and manage a compelling online identity.
You’ll learn how to position yourself professionally for your first job or next opportunity by building a strong social media presence, conducting meaningful career research, crafting a standout entry-level résumé (even without experience), and practicing professional interview skills.
This course helps you understand how to present yourself confidently online so your strengths, interests, and potential are clearly visible to employers.
As you complete the course, you’ll also earn certificates and digital credentials that can be added to your resume, LinkedIn profile, and Credly account to highlight your personal branding skills.
You’ll learn how to:
Define your personal brand and career direction
Build a polished and professional online presence
Create strong résumé materials and job-seeker assets
Increase your visibility to employers and recruiters
What you will learn
By the end of this course, you will be able to:
Define your personal brand
Identify your strengths, values, interests, and career goals
Understand how to communicate your unique value to employers
Build a professional online profile
Craft a polished LinkedIn presence, personal website, or portfolio
Present your skills, achievements, and projects in a clear and engaging way
Use visuals, layout, and structure to make your work stand out
Manage and grow your online presence
Use digital tools and platforms to enhance your visibility
Understand the importance of professionalism, consistency, and authenticity across all social media channels
Monitor and update your online identity to support your career goals
Tailor your brand to your desired industry
Customize your digital presence based on the jobs or fields you want to enter
Highlight relevant strengths, keywords, and experiences to attract the right opportunities
Prepare essential job-seeking assets
Create a strong entry-level résumé, even with little or no work experience
Conduct targeted workplace and company research
Practice interviewing professionally to build confidence
Strengthen your job readiness
Improve your networking potential
Present a credible, polished, employer-ready digital identity
Build a brand that reflects your strengths and attracts opportunities
Showcase your learning
Earn certificates and digital credentials
Add them to your resume, LinkedIn, and Credly profile to demonstrate your personal branding expertise
This course is part of the Job Readiness learning path.